Help

If you are paying by debit or credit card, please ensure that the correct country flag is selected when entering your billing address details:

You will need to print your tickets and bring them with you to the event. We do not accept tickets displayed on phones, tablets etc.

Links to print your tickets will normally be shown on screen when you return to this site after paying, and will also be sent by email. Emails are normally sent within minutes of payment being received.

If you have not received the message containing your tickets within two hours of payment, please check your spam folder. If it is still not found, contact shop@16mm.org.uk with your order number and we will be very happy to investigate for you.

Please also use this email address for any other help you may need with online advance tickets.